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How do I return an item? If for any reason you are not satisfied with your purchase, you may return it within 7 days upon receipt. Upon receipt of the return, we will credit your original method of payment. Custom made merchandise cannot be returned or exchanged. We guarantee our jewelry for life! Our jewelry can be returned for repair, free of labor charge, at any time. for more information on returning an item or to request a return authorization, customer service can be contacted by by email: sales@greatfallsjewelry.com or by telephone (973) 523-6811, Monday - Friday, 9:30am - 6pm EST. |